The Register-Herald, Beckley, West Virginia

Local News

September 22, 2009

Quick Kidz provides after-hours ER care 7 days a week

A dedicated space, nurse and discharge area have made after-hours pediatric care faster and more convenient at a local hospital.

Beckley-ARH rolled out its new initiative, called Quick Kidz Pediatric ER, about a month ago.

“Access to pediatric care after hours is extremely important,” said hospital administrator Rocco Massey. “Pediatricians’ offices are closed in the evenings, and as we all know, children don’t always get sick during office hours.”

Timeliness is a second major concern.

“When children are sick, they need to be seen as soon as possible, and we talked with our pediatrics staff and did a lot of planning to come up with after-hours care that could address the need to see and treat children as quickly and efficiently as possible,” Massey said.

Quick Kidz is open from 4 p.m. to midnight Monday through Friday and from noon to 8 p.m. on Saturdays and Sundays. During those hours, Massey said the hospital offers “guaranteed no-wait time.”

Children are taken immediately to a child-friendly exam room. If they need to wait for test results following the exam, they are taken to a separate child-friendly discharge area.

“This gets them out of a contagious environment and also helps to keep them from passing on a contagious illness they have to other children or adults,” Massey said.

A nurse assigned especially to the pediatric ER is responsible only for the flow of the young patients from arrival to discharge.

“This has been extremely effective,” Massey said. “To measure the effectiveness, we have been monitoring the arrival-to-room time since the new initiative began. We are continuing to review the arrival time of the child and the time it takes to get them into a room. So far, the longest time has been about 5 minutes.”

Text Only
Local News