The Register-Herald, Beckley, West Virginia


June 17, 2012

Rainelle Medical Center noted for its patient commitment

Rainelle Medical Center has received recognition from the Physician Practice Connections-Patient-Centered Medical Home (PPC-PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships, according to the National Committee for Quality Assurance.

The PCMH is a promising model of health care delivery that aims to improve the quality and efficiency of care. It identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits.

Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s needs and coordinate treatments across the health care system.

Early evaluations of the PPC-PCMH have shown promising results in improving care quality and lowering costs by increasing access to more efficient, more coordinated care. By avoiding unnecessary hospitalizations and emergency room visits, these early results are producing savings for payer, purchasers and patients.

To receive recognition, Rainelle Medical met these key program components:

— Written standards for patient access and enhanced communications

— Appropriate use of charting tools to track patients and organize clinical information

— Responsive care management techniques with an emphasis on preventive care

— Adaptation to patient’s cultural and linguistic needs

— Use of information technology for prescriptions and care management.

— Use of evidence-based guidelines to treat chronic conditions

— Systematic tracking of referrals and test results

— Measurement and reporting of clinical and service performance.


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